Many transactional issues can benefit from AI, but it's important that institutions not lose the human element as they assist students.

When adopting AI, colleges shouldn’t override human connections

Many transactional issues can benefit from AI, but it's important that institutions not lose the human element   

Technology, interaction can bring big retention gains to small colleges

Electronic lists detailing which students are in danger of dropping out of college have become a favorite of campus administrators trying to curtail falling retention rates. Classes teaching…

Can colleges meet students’ preference for digital communication?

The effective delivery of information is important in almost any environment. No matter the setting – corporate, health care, or a university – poor communication can lead to…