How we recovered student trust after big Wi-Fi challenges
Seeing network challenges through the eyes of users can yield innovative solutions that meet user needs
Every day I come to work at Gettysburg College wearing a college-branded cap that I bought with a $25 gift card, presented to me by the Student Senate for leading an effort to improve student access to the campus Wi-Fi.
Top Stories
Employers keep talking about durable skills–they may come from surprising places
Every few years, a new set of skills migrates to the top of employers’ hiring wish lists, and higher education scrambles to respond with retooled curricula, rebranded programs, and freshly minted credentials designed to close whatever gap the labor market has most recently identified.
Higher education’s grade inflation conundrum
Grade inflation is all the rage in higher education. Harvard has a proposal to reduce the number of A’s it awards. A Yale faculty committee proposed that 3.0 should be the mean grade.
Accreditation’s AI reckoning: Can colleges still prove students are learning?
Higher education is approaching a credibility crisis: Colleges may still be awarding degrees, but can they prove that students—not their AI tools—have actually learned? Accreditation has long depended on evidence that institutions define outcomes, assess student achievement, and use results to improve.
Strengthening campus pathways to student mental health care
Among college students, 37 percent report moderate to severe depressive symptoms and 33 percent report moderate to severe anxiety. More than three-quarters (76 percent) of college students report moderate or high stress levels, and almost one-quarter (20.6 percent) experience significant psychological distress while on campus.
Intentional governance: Responsibility, judgment, and leadership in the age of intelligent systems
Artificial intelligence is changing the conditions under which institutional purpose is interpreted, pursued, and realized through the exercise of institutional judgment. As institutions increasingly adopt AI, discussions related to governance have expanded to include fairness, bias, transparency, explainability, privacy, accountability, and regulatory compliance.
Escaping the tech debt trap: Why governance matters more in the age of AI
Artificial intelligence is now emerging as a strategic priority across higher education, but many institutions are still determining how to move from experimentation to institution-wide adoption.
What “friction maxxing” teaches us about IT skill development in the age of AI
As AI adoption accelerates, a countertrend has emerged that reinforces the old saying: What goes around comes around. After spending years looking for ways to remove friction from everyday life, a growing number of people are embracing it by choosing to perform certain tasks without the assistance of AI and other forms of automation.
Building AI that teaches: Scaling learning systems
I’ve spent nine years building learning infrastructure, and during that time I’ve gone from staff engineer to founding member of our first AI engineering team. Along the way, I’ve come to believe that educational AI is a fundamentally different engineering discipline than the consumer AI most people read about.
Sponsored Content
The Visual Edge: How High-Impact Technology Redefines Campus Differentiation and Enrollment Strategy
In the current higher education landscape, waning enrollment is still a present challenge. While overall enrollment numbers are showing signs of a rebound, National Student Clearinghouse Research Center data indicates that undergraduate enrollment has yet to fully return to pre-pandemic levels.