Escaping the tech debt trap: Why governance matters more in the age of AI

Creating a true digital campus experience requires institutional leaders to think about how every technology decision contributes to the overall online journey

Artificial intelligence is now emerging as a strategic priority across higher education, but many institutions are still determining how to move from experimentation to institution-wide adoption.

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Beyond governance: Purpose, ethics, visibility, assurance, and compliance in the age of AI

Higher education continues to treat AI as just another technology to be deployed, managed, and governed. That assumption is increasingly inadequate. While AI bears some similarities to previous technologies, such as enabling automation and enhancing efficiency of processes, it is different in that it creates a continuously available capability for reasoning, synthesis, recommendation, interaction, and even collaboration.

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