What “friction maxxing” teaches us about IT skill development in the age of AI

Deliberately working through technical challenges helps students build and retain the ability to actively engage with a problem

As AI adoption accelerates, a countertrend has emerged that reinforces the old saying: What goes around comes around. After spending years looking for ways to remove friction from everyday life, a growing number of people are embracing it by choosing to perform certain tasks without the assistance of AI and other forms of automation.

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Beyond governance: Purpose, ethics, visibility, assurance, and compliance in the age of AI

Higher education continues to treat AI as just another technology to be deployed, managed, and governed. That assumption is increasingly inadequate. While AI bears some similarities to previous technologies, such as enabling automation and enhancing efficiency of processes, it is different in that it creates a continuously available capability for reasoning, synthesis, recommendation, interaction, and even collaboration.

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