NWACC uses technology to serve its ‘customers’ better

Recognizing that “customer” satisfaction is a key factor in recruiting and retaining students, NWACC has made it easy for stakeholders to access resources through mobile devices—and this attention to service has paid off.

Northwest Arkansas Community College (NWACC) is a public two-year college located in Bentonville, Ark. NWACC opened its doors to 1,200 students in August 1990 and now has more than 7,000 students, making it one of the largest and fastest growing two-year college in Arkansas. It serves another 7,000 students throughout the region with non-credit courses.

Recognizing that “customer” satisfaction is a key factor in recruiting and retaining students, NWACC has made it easy for stakeholders to access computer systems and resources through mobile devices, and this attention to service has paid off: In a recent survey, a majority of students said they were happy with the school’s technology services.

NWACC also has used technology to reduce costs and improve decision making, and it is a state leader in campus technology use. For these reasons and more, we’ve chosen NWACC as our “eCampus of the Month” for November/December.…Read More

Taking ed-tech integration to new heights

Park University is an independent, nonprofit institution with 40 campus centers in 21 states and online. It’s one of the top providers of college courses for the U.S. military, thanks largely to its focus on delivering high-quality educational services in nontraditional ways—allowing many working adults and military service personnel to earn their college degree.

Click here for the full story in our online edition of eCampus News.

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iKnow initiative supports participatory learning

Students can keep their Apple iPads for a small technology fee.

Freed-Hardeman University is a private Christian university in Tennessee. With fewer than 2,000 students and a student-to-faculty ratio of 14 to 1, the school is known for cultivating a personal experience in which students are more than just faces in the crowd.

Since 2008, FHU also has been on the cutting edge of using technology to foster a more participatory learning experience for students, through a program known as iKnow.

Here, Betsy Hull Hesselrode, assistant vice president for alumni relations, describes the university’s iKnow initiative and the keys to its success. (Editor’s note: To nominate your college or university for this award, and to read about past award winners, go to http://ecampusnews.eschoolmedia.com/ecampus-of-the-month.)…Read More

Salisbury University enables learning on the go

Maryland’s Salisbury University has created a 10,000-port wired network and a wireless network with 700 access points to provide full coverage campus wide. The university has implemented software from PeopleSoft and Blackboard to streamline business processes and extend learning beyond the classroom. Most importantly, it has managed and promoted a culture of change in the classroom and the workplace.

Click here for the full story in our online edition of eCampus News.

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Technology helps make High Point University an attractive destination for students

North Carolina’s High Point University, a private liberal-arts school affiliated with the United Methodist Church, has experienced phenomenal growth in the last few years. Campus leaders attribute this surge to a first-rate student experience and a strong investment in academics—including leading-edge instructional tools.

Click here for the full story in our online edition of eCampus News.

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Technology helps personalize the college experience for SOCCD students

SOCCD officials say they won't cut back on technology services during a budget crunch.

California’s South Orange County Community College District is a leader in ed-tech innovation, with custom-developed applications that help students register for courses, buy textbooks, and find the courses that are right for them. SOCCD is working with state officials to distribute these tools to the nearly 3 million students in the state’s community college system.

For these reasons and more, we’ve chosen SOCCD as our “eCampus of the Month” for March. Here, Dr. Robert Bramucci, vice chancellor for technology and learning services, describes SOCCD’s ed-tech initiatives and its keys to success.

(Editor’s note: To nominate your college or university for this award, and to read about past award winners, go to http://ecampusnews.eschoolmedia.com/ecampus-of-the-month.)…Read More

Using the cloud to deliver reliable IT services

Westmont has uploaded more than 3,000 audio and video files to iTunes U.

With a host of new technologies, thousands of lectures and lessons uploaded to iTunes University, and a newly refurbished library that caters to the needs of today’s college students, Westmont College in Santa Barbara, Calif., is our eCampus of the Month for January.

The private, Christian liberal arts college with 1,300 undergraduate students has implemented predictive modeling and cloud-computing programs to save money and spend budgets efficiently, becoming a model for small schools looking for ways to survive the slumping economy.

Here, Reed Sheard, vice president of advancement and information technology, describes the school’s programs and its keys to success.…Read More