Student coaching pays off at Loyola University New Orleans

Many student success initiatives in higher education focus on meeting the needs of students who are most at risk of dropping out. Loyola University New Orleans has flipped this script by giving every first-year student personalized coaching—and the percentage of students who return for their second year is now at an all-time high.

“We believe deeply that any student can enhance their experience through these kinds of conversations,” says Director of Student Success Elizabeth Rainey.

The university had been coaching students on how to be successful through its own home-grown effort, but this program was by referral only, Rainey says—and it was clear that “we needed some formal training on a model with a proven track record, so that students received a consistently high-quality experience.”…Read More

Technology, interaction can bring big retention gains to small colleges

Some small colleges have taken cues from large campuses struggling with retention rates.

Electronic lists detailing which students are in danger of dropping out of college have become a favorite of campus administrators trying to curtail falling retention rates. Classes teaching what students should expect during their higher education careers, however, are often the most critical piece of a student retention initiative.

A number of colleges and universities have created in-house retention software that alerts officials when a student is failing her classes or behind on tuition payments, and educational technology companies have for years marketed management systems and online programs that have, in many cases, helped steadily decrease the number of students quitting school less than halfway through their academic careers.

Read more about retention rates in higher education……Read More