3 takeaways from North Carolina Community College System’s AI projects

Colleges, universities, and community college systems are grappling with how best to plan, implement, and deliver artificial intelligence (AI) solutions to the maximum benefit of students, faculty, administration, and community stakeholders. As I interact with colleagues across the country, they all know it’s no longer a question of “if” but “how and when and to what end.”

While the needs of every institution are obviously going to vary based on size, student profile, public versus private, I would like to offer up some useful observations and takeaways based on our first steps in this AI journey at the North Carolina Community College System (NCCCS).

About us: We’re the third-largest community college system in the United States, with 58 campus locations, more than 750,000 students, and more than 30,000 faculty and staff. The taxpayer investments in the system have been consistent, considerable, and continue to generate economic growth and development across North Carolina.…Read More

4 ways we can start using AI in higher ed to humanize teaching

Artificial intelligence (AI) has fascinating implications for instruction, and some educators are already using AI in higher ed to humanize teaching.

“We hear that AI will take away faculty—AI is, in fact, going to supplement the work we already do,” said Jennifer Sparrow, senior director of teaching and learning with technology at Penn State. In that role, she focuses on innovation and technology-enhanced teaching and learning.

Last fall, during EDUCAUSE 2018, Sparrow, along with Kyle Bowen, director of innovation for teaching and learning with technology, shared how we can use AI in higher ed to help with teaching from different points of view, including ideation, design, assessment, facilitation, and reflection.…Read More

4 ways our campus uses machine learning to build community and empower students

In the past decade, higher education has experienced a major shift toward digital experiences. This change reflects the way in which the rising generation prefers to engage with each other and with their instructors—as well as how they desire to learn. It’s an evolution that is echoed at campuses across the nation.

This means that the way faculty and staff interact with students is fundamentally changing. Students expect to be able to connect with us anytime, from anywhere. This is particularly challenging for us at Indiana University (IU) because we are so geographically dispersed and touch an enormous diversity of individuals and groups, with a fall 2018 enrollment of more than 114,000 across eight campuses and multiple satellite locations. At IU, we have a compelling need to create new pathways to support our students and to give them digital options to engage with faculty, staff, and each other across disciplines and locations.

To address this challenge, we believe it’s important to leverage smart tools that not only tap into the expertise of our staff but also incorporate emerging capabilities such as artificial intelligence (AI) and machine learning.…Read More

#10: 6 big-impact technologies on the higher-ed horizon

[Editor’s note: This story, originally published on May 16th of this year, was our #10 most popular story of the year. Happy holidays, and thank you for tuning into our 2018 countdown!]

Analytics technologies, makerspaces, and redesigning learning spaces are just a few of the numerous technology developments and trends outlined in a preview of the forthcoming annual Horizon Report.

The Horizon Report was on shaky ground after the New Media Consortium unexpectedly shut its doors in early 2018, but EDUCAUSE acquired the rights to the report and continued the research.…Read More

Are you up on the latest tech trends?

Analytics technologies, makerspaces, and redesigning learning spaces are just a few of the numerous technology developments and trends outlined in the 2018 NMC Horizon Report, which outlines issues, technologies, and trends that higher-ed leaders should keep in mind as they outline institutional priorities.

It includes three parts: key trends accelerating technology adoption in higher education, significant challenges impeding technology adoption in higher education, and important developments in educational technology.

Ed-tech trends…Read More

How AI will reshape our universities

In light of the fact that only 59 percent of students who begin pursuing a four-year degree at a higher-ed institution graduate within six years, many in the industry are seeking innovative ways to improve student outcomes.

Recent advancements in artificial intelligence (AI) have led to its adoption across many sectors. The multidisciplinary field presents a wide variety of opportunities for application, giving it great potential for use in higher education. AI encompasses these sub fields:

  • machine learning, used in everything from search engines to recommendation systems
  • natural-language processing, a prominent use case being the language understanding of Amazon’s Alexa
  • computer vision, which is used for tasks such as facial recognition.

We are only beginning to scratch the surface of the many ways this technology could be used to help universities improve the student experience.…Read More

Indiana U builds community and empowers students with machine learning

In the past decade, higher education has experienced a major shift toward digital experiences. This change reflects the way in which the rising generation prefers to engage with each other and with their instructors—as well as how they desire to learn. It’s an evolution that is echoed at campuses across the nation.

This means that the way faculty and staff interact with students is fundamentally changing. Students expect to be able to connect with us anytime, from anywhere. This is particularly challenging for us at Indiana University (IU) because we are so geographically dispersed and touch an enormous diversity of individuals and groups, with a fall 2018 enrollment of more than 114,000 across eight campuses and multiple satellite locations. At IU, we have a compelling need to create new pathways to support our students and to give them digital options to engage with faculty, staff, and each other across disciplines and locations.

To address this challenge, we believe it’s important to leverage smart tools that not only tap into the expertise of our staff but also incorporate emerging capabilities such as artificial intelligence (AI) and machine learning.…Read More

This college opened a one-of-a-kind AI lab

What if a special lab at the University of Rhode Island (URI) could educate the community on the ethical, technological, and social consequences of artificial intelligence (AI)?

That’s what Karim Boughida, dean of the URI Libraries, is counting on with a unique AI lab in the Robert L. Carothers Library at URI.

Students, faculty members, state officials, business people, and community members can all use the lab for answers. And although AI labs have been around for decades, this is the first-of-its-kind in a common area, open to the public.…Read More

How AI will shape the university of the future

In light of the fact that only 59 percent of students who begin pursuing a four-year degree at a higher-ed institution graduate within six years, many in the industry are seeking innovative ways to improve student outcomes.

Recent advancements in artificial intelligence (AI) have led to its adoption across many sectors. The multidisciplinary field presents a wide variety of opportunities for application, giving it great potential for use in higher education. AI encompasses these sub fields:

  • machine learning, used in everything from search engines to recommendation systems
  • natural-language processing, a prominent use case being the language understanding of Amazon’s Alexa
  • computer vision, which is used for tasks such as facial recognition.

We are only beginning to scratch the surface of the many ways this technology could be used to help universities improve the student experience.…Read More

Going beyond the hype: How AI can be used to make a difference

Reference to artificial intelligence (AI) has become strategic in higher-ed discourse, joining the terms “big data” and “predictive modeling.” When I was introduced to AI in 2013 by a member of our design team, it captivated my imagination. Since then, as our data grew to proportions that were ripe for AI, I’ve become enthralled by its potential to enrich the accuracy and personalization that leads to better outcomes. That does not make me an expert.

If anything, it could make me equal to all out there who have wondered what these terms actually mean, how they matter to education, and where to draw the line between hype and results.

Defining the terms…Read More