Microsoft founder and CEO Bill Gates said universities that provide massive open online courses (MOOCs) should engage in more “hand holding” with students as a way to stem the sky-high dropout rate in the online educational settings.
Gates, while answering audience questions July 15 at Microsoft Research’s Faculty Summit, suggested ways MOOCs could better serve traditional and nontraditional students, including taking a page from the often-maligned for-profit college industry.
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