“We are all now connected by the Internet, like neurons in a giant brain.” -Stephen Hawking

Two realities are converging in higher education in an unsettling way. First, college and universities are being increasingly confronted by the changing needs of the post-traditional student, causing more institutions to incorporate a variety of online offerings. Second, staggering drop-out rates continue to plague the higher education institution, as colleges and universities still lose around 40 percent of undergraduate students to attrition before those students can graduate.

These two truths collide in the statistic that “Online courses have a 10...

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About the Author:

Sarah Horn (http://www.helixeducation.com/resources/author/sarah-horn/) is the VP of Student Retention at Helix Education (http://www.helixeducation.com/). Under Horn’s leadership, private and public universities have seen dramatically improved first-year retention results, enrollment growth in differentiated programs, and streamlined operational processes.