Hidden Benefits
Getting, and keeping, students in the bookstore thanks to a tech repair corner can be a great benefit as well.
“What we do has no seasonality, and drives traffic into the bookstore at non-traditional times,” said Morrison.
“The more services college bookstores can offer to keep campuses up and running and content, the better,” said Bibo. “Offering services like tech repair brings people in and shows them it’s a year-round place meant to support students with a host of services, and not just where they go to buy textbooks, a computer and a sweatshirt when they get back to school.”
Offering technology repair services on college campuses can also carry other unique benefits for students.
For example, “One of the greatest things about going to campuses is being able to provide jobs,” said Morrison, who explained that it’s a great opportunity for willing students to receive high-quality training in a booming service industry while simultaneously providing them with a part-time job and some extra money.
Helping students all-around
As for whether or not Staymobile often recommends specific apps or software in order to help students stay organized, Morrison says that they recommend whatever works best for the customer.
“People are creatures of habit,” Morrison noted. “Most people try a lot of apps, but keep going back to what they’re used to. The learning curve of switching to something new can end up killing time rather than saving it, so people should just go with what they’re used to.”
And when it comes to familiarity, it’s important that students can always count on their technology when they need it.
“Students these days do everything on their phones – texting, e-mails, socializing, gathering information – it’s so much a part of their life, this service isn’t going away,” said Gargano. “Handheld devices are not easy to take apart, so it’s nice to have Staymobile’s trained people to take it apart and then put it back together. If you bring in your iPhone in the morning, they’ll have it ready for you in two or three hours. Such great turnaround time in getting it fixed same-day by knowledgeable people can make all the difference for a student.”
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