Can student coaching help higher ed improve retention rates?

Many higher-ed student success initiatives focus on at-risk students. Loyola University New Orleans, however, has flipped this script by giving every first-year student personalized coaching—and it’s working: The percentage of students who return for their second year is now at an all-time high.

“We believe deeply that any student can enhance their experience through these kinds of conversations,” says Director of Student Success Elizabeth Rainey.

The university had been coaching students on how to be successful through its own home-grown effort, but this program was by referral only. As Rainey says, “We needed some formal training on a model with a proven track record so that students received a consistently high-quality experience.”…Read More

Looking to boost student achievement? Try mentoring

Mentoring is one of the pillars of Indiana State University (ISU). The school offers an assortment of both formal and informal options, including programs that serve distinct student populations. Others involve peer mentoring or drawing on an axis of faculty-staff-alumni to lend their guidance and support.

After winning a five-year, $2.38 million dollar grant in September from the U.S. Department of Education’s competitive Strengthening Institution Program, ISU is amping up to enlarge its mentoring opportunities.

Research has shown the transformative effects of mentoring on students, especially for those who come from impoverished backgrounds. “Relationships matter,” says Josh Powers, associate vice president for student success at ISU. “That is at the core of mentoring. It’s particularly important for marginalized students to feel like they matter and someone is investing in them.”…Read More

Student coaching pays off at Loyola University New Orleans

Many student success initiatives in higher education focus on meeting the needs of students who are most at risk of dropping out. Loyola University New Orleans has flipped this script by giving every first-year student personalized coaching—and the percentage of students who return for their second year is now at an all-time high.

“We believe deeply that any student can enhance their experience through these kinds of conversations,” says Director of Student Success Elizabeth Rainey.

The university had been coaching students on how to be successful through its own home-grown effort, but this program was by referral only, Rainey says—and it was clear that “we needed some formal training on a model with a proven track record, so that students received a consistently high-quality experience.”…Read More