More plans are in place now, but better diagnostics and communications are needed for greater effectiveness.
- Campuses that have strategic plans in place grew by 27.8 percent, but one-third of schools still do not have a plan, and another 9 percent were unsure if they have a plan.
- One in five officers do not meet with their business, IT or housing counterparts to discuss the ResNet.
- Although 64.7 percent of housing officers and 68.3 percent of chief business officers would like to be able to benchmark their ResNet services, 55 percent of them do not have access to benchmarking data. Three out of four housing and chief business officers are unhappy with the data/reports they have received.
- Although security is valued highly by chief business officers, more than a third of schools do not have an Information Security and Internal Audits (ISO) team.
School adopting different models to cope with rising ResNet costs
- 56.2 percent of chief business officers and 40.3 percent of housing officers expect infrastructure costs to increase by 5 percent or more in the next two years.
- Only 38 percent reported an increase in ResNet funding, while 10 percent reported a decrease.
- One in five respondents indicated that they are not recovering any of the costs of support and management of their network.
- Small, predominantly private institutions fund ResNet centrally, and medium to large, predominantly public institutions use a fee/recharge system.
- Schools using mixed funding models and mixed resources (a combination of student fees and central university funds) experienced a decline of 12.2 and 16.3 percentage points respectively.
For the full report, including methodology, click here.
For an infographic on the finding, click here.
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