Network Sentry then enforces the policies automatically. Using this approach, we’re able to quickly, easily, and safely onboard thousands of varied users and devices while greatly reducing IT management.
The software also automates network access for guests and other visitors.
Using the policy controls, we can set up multiple access options for different types of guests such as conference attendees, business guests, and contractors. High school students get access that includes filtering to comply with the Children’s Internet Protection Act.
The impact
Within two months of going live, we had over 20,000 users and 30,000 unique devices registered on the network. The onboarding process is much easier and faster than before, and the number of calls to our Help Desk has been reduced dramatically. In fact, Help Desk calls and walk-ins have been cut in half since the solution went live.
Now that we’re taking full advantage of mobile technology, we’re seeing a more productive classroom experience, a more rewarding student experience, and a better learning experience overall.
Students are also much happier with their network service — and with UVU for providing it. A comment on our Facebook page says it all: “Finally – a good wireless network on campus!”
Looking ahead, our new classroom building and Student Life & Wellness Center will have automated BYOD built in as we continue to integrate mobility into the university experience.
Based on what we’ve seen, automated and secure BYOD really works, and that’s good for our students, our IT department, and for UVU as a whole.
Duke Heaton is a Wireless Network Engineer, Utah Valley University.
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