Key points:
- Many companies hope to integrate generative AI into their operations, but aren’t sure where to begin
- Generative AI has widened the digital skills gap–but workers who learn how to use it will be at an advantage
- See related article: Workforce training, upskilling in demand among younger adults
Editor’s note: This post originally appeared on the Salesforce blog and is reposted here with permission.
Globally, two-thirds of corporate leaders report that their company is looking for ways to use generative AI. Yet the vast majority of businesses aren’t tapping AI to its full potential. In fact, 65 percent of senior IT leaders say they aren’t prepared to implement generative AI right now.
One reason for the holdup is a pervasive skills gap: according to recent research, more than 60 percent of employees say they lack the skills to safely and effectively use generative AI.
The solution is for companies to invest in their people — helping employees skill up so they can thrive in this new landscape and advance their careers.
Bridging the AI skills gap
The digital skills gap is nothing new, but the advent of generative AI has widened the chasm. Today, less than half of employees say they know how to get the greatest value out of generative AI. New job descriptions are emerging daily, and everyone from administrators to sales reps to developers will need AI skills in the coming years.
Ann Weeby is the Senior Vice President of Trailhead at Salesforce.
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