As colleges and universities have turned to online proctoring services to ensure the integrity of exams administered remotely during the pandemic, some students and faculty have raised questions about the use of technology for this purpose. Now, in a move that could shake up the online proctoring industry, ProctorU—a leading provider of these services—has announced that it will no longer offer a fully technology-driven option for institutions.
Effective immediately, ProctorU will only provide online proctoring supported by a trained company employee. The move comes as a growing chorus of people have expressed concerns about the efficacy of a software-only approach to monitoring exams.
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