Customers question tech industry’s takeover spree

Blackboard on July 7 announced plans to buy Elluminate and Wimba, both of which support online learning.
Blackboard on July 7 announced plans to buy Elluminate and Wimba, both of which support online learning.

The world’s largest technology companies have been on a buying spree, spending billions of dollars to snap up smaller companies. And often the buyers say they’re doing it for their customers—businesses, hospitals, government agencies, and schools, and colleges.

As tech companies get bigger and bigger, they say, they can offer a broader variety of products and make it easier for their customers to do one-stop shopping.

Yet if you ask the customers, you hear a different story. Often they get new headaches with multibillion-dollar deals by the likes of Oracle, IBM, SAP, Dell, and Hewlett-Packard. When you add the challenges that come with any corporate acquisition, it’s not hard to envision a reverse trend eventually building: a drive to split up tech companies that have grown too large.…Read More

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