In today’s heavily virtual learning environments, the school help desk is a central factor in edtech success

A new role for the school help desk?


In today’s heavily virtual learning environments, the school help desk is a central factor in edtech success

The impact of the pandemic on educational programming has created what will more than likely be fundamental and foundational changes to the traditional classroom environment. In general, the traditional classroom simply is not visible in today’s milieu.

The physical hallways connecting traditional classrooms that have been present since education left the open air of Socrates’s Agora, when Plato established an academy, have been replaced with the fiber, copper, and Wi-Fi of high-speed networks. That has significantly reduced the stress on academic buildings but has put significant stress on the electronic connections within educational institutions.

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