We also have what is called the care team. The care team is a group of staff across academic affairs, student affairs, counseling, health center, the office of Disability Services, the multicultural Center, who all work together. They meet weekly in order to identify students who they are concerned about—who may need various resources. During the Pandemic, that was an important group that identified students very early on who maybe we’re having some challenges. So we were able to provide wraparound support.
ECN: What sort of recommendations would you give to our readers and to our listeners who haven’t reached those same goals. Where should they begin?
KH: The first step is to listen to their students. Part of what we did here at Muhlenberg is we paid very close attention to what our students were saying they needed. And then we actually changed how we did things in order to make sure that all students’ deeds were addressed and that they were able to access those opportunities. So listen to your students. All colleges, all university campuses are different. Realize that there are different types of students and different groups of students. Each needs to have different types of programs and different types of resources that allow them to succeed and to achieve their goals.
