An integrative campus CIO is someone who finds creative ways to bring value to all stakeholders, says the higher-education technology group EDUCAUSE. Or, as Chris Campbell describes this concept, an integrative edtech leader “connects the dots” between various campus departments and their strategic goals with the aid of technology.
Campbell, who is the CIO of DeVry University in Chicago, is helping to drive digital transformation at his institution. For instance, he and his team have partnered with the provost and the head of admissions to develop an automated “nudging” system for meeting students when and where they need assistance, and they’ve created a user experience team that is making substantial improvements to how content is delivered through the university’s learning management system.
Being an integrative edtech leader involves recognizing opportunities where you can add value across the enterprise and then effectively communicating these ideas. According to Campbell, here are four keys to doing this successfully.
Develop a reliable IT infrastructure.
Simply recognizing opportunities isn’t enough. Campus CIOs have to be able to convince leaders of the value of their ideas, and that requires earning leaders’ trust. This process begins with building a sound and reliable IT infrastructure and demonstrating the ability to deliver what you promise.