Meeting the expectations of today’s mobility-centric students has become a top priority in higher ed, including at Chapman University. Here, our student surveys consistently designate campus Wi-Fi as the most important service our institution provides. In our classrooms, mobile is rapidly becoming the norm with some colleges, such as in our School of Pharmacy, already all-wireless.
To meet the needs of the 13,000 mobile and IoT devices concurrently connecting to our campus Wi-Fi network, as well as support whatever comes next, we recently found ourselves at a crossroads. Here are the reasons a complete overhaul of our wireless infrastructure proved the right path for us.
Reason #1: Effectively resolve reliability complaints
About four years ago, student complaints about campus Wi-Fi skyrocketed. Connections frequently dropped when moving between classes, which often required a device reboot. It was also common for an individual to be standing in close proximity to an access point, but their connection was still unreliable.