Anthology recently announced the future of student support, combining Anthology's proven enrollment and retention services powered by Amazon Web Services (AWS). This is the latest innovation from Anthology Services, combining AWS technology, generative AI, and Anthology's expert staff to proactively and reactively support students. Anthology will showcase the future of Student Services powered by AWS and how they can deliver more student enrollment, retention and institutional value next week at EDUCAUSE.
Anthology will leverage Amazon Connect, an easy-to-use omni-channel cloud contact center service offering superior, low-cost customer service using machine learning (ML), to superpower its Enrollment, Retention, Help Desk, and Support Services for students with financial and administrative questions. Anthology services and expertise combined with the cutting-edge technology, efficiency, and scalability of AWS can empower institutions to deliver an unparalleled student experience.
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