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Apple update bogs down college campus networks


UCCS officials said bandwidth demand doubled shortly after the Apple operating system release, according to a campus report.

“We are seeing most of our available internet connection being used to install the new operating system (iOS 7) for iPhones and iPads,” the university’s IT department wrote in a campus-wide eMail addressing bandwidth and network concerns.

Several students from New York University (NYU) said they couldn’t access the university’s web site after iOS7 became available for download.

Kurt Marko, an IT engineer and technologist, wrote in a blog post that the havoc wreaked by the Apple iOS7 update should help IT officials everywhere — not just college campuses — better understand the challenges of what he termed “event-driven network spikes.”

“While it’s easy to point the finger at Apple or its impatient and ignorant… users, this type of event should be a wake-up call for network managers,” he wrote. “It’s a predictable consequence of the rapid, inexorable shift of software and content distribution from physical media or broadcast signals to the cloud. Whether it’s… streaming the news during a major incident like the Boston Marathon bombing, or checking out a live feed from the Olympics, the age of event-driven network spikes is upon us.

Apple’s servers have been bombarded with a deluge of users looking to update to the latest operating system, with many finding the activation service unavailable or otherwise unresponsive.

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