It was an approach I could appreciate. The best way to combat a disease is to stop the infection from occurring in the first place–Webroot’s service lets us prevent the risk at the outset, which takes a huge burden off our shoulders.
As a result, I’m pleased to report the Residential Life department has reported no viruses or other infection of malware since deploying the Web Security service. Justin and I are not constantly rebuilding or re-imaging the machines, letting us focus on other, more strategic IT projects.
In addition, our staff members have better, more reliable access to their computers, and, just as important, the more sophisticated security strategy isn’t cramping anyone’s style. The web service prevents security from being an inhibitor to performance, giving our employees the access they need to administrative applications, the internet, and student information.
In the end, we learned that traditional desktop-based malware protection is important, but universities need to understand that a multi-layered approach that protects all aspects of the IT infrastructure is critical in safeguarding computers from malicious threats. Increasingly sophisticated threats are constantly probing our defenses trying to find a weakness in our armor, but Webroot keeps us one step ahead of the bad guys.
Eric Leiss is a support systems administrator at the University of Missouri Residential Life department.
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