A new self-evaluation tool offers a way for institutions to determine if they’re offering a supportive and high-quality online learning program.

The Online Learning Consortium’s OLC Quality Scorecard for Online Student Support is intended to help institutions improve support for online learners institution-wide.

The latest addition to the OLC Quality Scorecard Suite helps identify gaps in services and provides a pathway to improve support for online students.

The OLC Quality Scorecard for Online Student Support was developed from a joint initiative with the State University System of Florida (SUSF) and the Florida College System (FCS).

“Several big ideas drove the development process of the student support scorecard,” says Victoria Brown, assistant provost for eLearning at Florida Atlantic University. “Among these was the desire to provide a comprehensive review of the entire academic life-cycle of a student at the institution, starting from the first indication of interest in attending, all the way through graduation. Other considerations included expanding access to the services that on-campus students receive, providing an online academic experience, and increasing engagement between online students and the institution.”

About the Author:

Laura Ascione

Laura Ascione is the Managing Editor, Content Services at eSchool Media. She is a graduate of the University of Maryland's prestigious Philip Merrill College of Journalism. When she isn't wrangling her two children, Laura enjoys running, photography, home improvement, and rooting for the Terps. Find Laura on Twitter: @eSN_Laura http://twitter.com/eSN_Laura


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