Top 10 reasons for low MOOC completion rates


Many students complained about interaction with MOOC peers.

Massive open online course (MOOC) completion rates hover around 7 percent worldwide, and beyond stringing criticism from MOOC skeptics in higher education, there’s not much documentation for why so few students complete the classes.

Open Culture, a website documenting the growth of MOOCs, recently published a list of the most common reasons for dropping out of MOOCs before the courses were finished, revealing a few telling tidbits about potential shortcomings for MOOC providers.

Katy Jordan, an Open University doctoral student who conducted research into web-based academic social networks, said in May that her examination of 29 MOOC platforms showed that only 7 percent of people who signed up for courses actually completed those courses.

The highest completion rate found in Jordan’s research was from a Swiss-based course in which 19 percent of students finished the class.

As Open Culture pointed out in their compiling of the top-10 reasons students dropped out of MOOCs, “the completion rates aren’t so much a problem for you; they’re more a problem for the MOOC providers and their business models.”

1) Completing MOOCs takes too much time: Many respondents said watching online lectures and completing homework assignments was simply too much to incorporate into their schedules.

2) MOOCs assume students are well informed: Many complaints centered around an assumed “knowledge base” that was often essential to understanding the course material.

3) Some MOOCs were too easy: Students found these MOOCs lacking in challenging material, with some literature courses feeling “like a glorified book club.”

See Page 2 for the rest of the Top 10…

4) Boring lectures: Having to watch web-based lectures drove some students away from MOOCs. MOOCs would be better served if they relied more heavily on interactive forms of pedagogy,” Open Culture wrote.

5) Poor course design: Despite ample instructions on how to access course material and lectures, some students found it difficult to navigate a MOOC and engage its curriculum.

6) Lack of constructive interaction: There were some complaints about online discussion forums with MOOC teachers and fellow students that weren’t nearly as helpful as traditional in-class exchanges.

7) Trolls: Peer review of MOOC assignments were often marred by rude students who made exchanges of ideas almost impossible with no supervision from MOOC educators or teacher assistants.

8) Hidden costs: Students were surprised to learn that, despite MOOCs’ reputation as a free online educational resource, they were sometimes required to purchase pricey textbooks recommended by professors.

9) Course shopping: Students, in their perusing of available MOOC offerings, would sign up for many courses and decide later which options they’d engage, and which options they would drop.

10) Learning instead of earning: Students who sign up for a MOOC to enhance their knowledge of a subject might be unlikely to take the course’s final exam, meaning they’ve completed everything in a MOOC except for the final piece.

Sign up for our newsletter

Newsletter: Innovations in K12 Education
By submitting your information, you agree to our Terms & Conditions and Privacy Policy.

eCampus News Staff
Latest posts by eCampus News Staff (see all)

Oops! We could not locate your form.

IT Campus Leadership

Your source for IT solutions and innovations to support campus-wide success. Weekly on Wednesday.

  • Hidden
  • Hidden
  • Please enter your work email address.
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • This field is for validation purposes and should be left unchanged.