These perspectives aren’t limited to technology. Take, for example, a public bench. Benches across the world have various features designed to prevent certain populations from using them–for example, a bench with arms at regular intervals to discourage lying down, small benches wide enough for only one person to sit upright, or benches with spikes on the seat that can only be removed by paying to do so. These measures are all the result of a human idea–and they all target, or aim to exclude, different populations or types of people.
“With innovation comes inequity if we carry on business as usual,” Benjamin said. “If we don’t rigorously and actively try to address inequity in our pursuit of innvoation, those two things go hand in hand.”
So, what happens when we notice the “spikes” in the systems around us? How do we become more discerning and figure out how we might be unwittingly perpetuating forms of harm and exclusion?
One of the first steps is to create a shared vocabulary and a shared understanding of the problem before us. We have to understand that “racism distorts how we see and how we’re seen,” Benjamin said. It distorts our ability to read things at the institutional level and our interpersonal dynamics. It even distorts our internal reality, how we read ourselves, how we understand ourselves as supposedly inferior or superior. “Racism is distorting our ability to see the world clearly,” she added.
What do we do when we’re creating new technologies and new systems that perpetuate what Benjamin calls “the new jim code”–innovation that has enabled new forms of social containment and social inequity?
Higher education is the starting point, Benjamin noted. Those in higher education must work to understand their social reality and strive to make it more equitable and just. “If we only work to make it more equitable and just without understanding the problem well enough, we’re at risk of repeating the problem,” she said.
Technological innovations may well be full of harmful patterns, but those patterns can be changed.
“We don’t have to carry on the patterns of the past. We have the power, the responsibility even, to look at the fine print and begin to change those patterns,” Benjamin said. This starts with focusing on everyday practice and pedagogy, redirecting attention to things that often go ignored, and questioning aspects of our work we’ve been taught not to question.
Advancing Racial Literacy in Tech, a handbook addressing racial disparities in technology, notes that working to erase coded inequities requires intellectual understanding, emotional intelligence, and commitment to working with communities impacted by racism.
Now what? Identify forms of coded inequity, or “spikes,” in your own workplace, Benjamin urged. Imagine new patterns of thought and action. Work with groups most impacted by harmful systems–and listen to them.
- Weak tech could push students, faculty to other institutions - April 13, 2026
- 13 predictions about edtech, innovation, and–yes–AI in 2026 - January 1, 2026
- 5 essential dimensions of AI literacy - December 12, 2025