Students need to hear that they are valued. Students need to hear that they are a value to the program and provide a unique contribution. One recent doctoral graduate related: “I felt like my unique contributions and thoughts were valued and there was not one right way to do something. We each had something to bring to the table–that was powerful.” Let the students know that you believe in them.
One student wrote: “People believed in me more than I believed in myself many times, and this helped lift me up.” Faculty need to develop a mantra of affirmation and support for all students. Administrators and faculty leadership must encourage staff to support and affirm the students as well. It is common for our program support staff to be acknowledged by students as key to their success. Make sure those office managers, advisors, and others realize how important their role is to student success. Programs need to encourage students to look to each other for support, particularly in cohort-based programs. Students should never feel isolated and should have multiple avenues available for support.
One faculty member articulated that she realizes students will not do much learning in the first weeks of class until she helps them build a network and confidence. We start out easy. When students start connecting with other students, they feel much better about being there. We always cover where resources are located, such as the bathrooms, food, library, etc., so no one has to ask. We discuss how family might not always be there for support, but the students will help and support each other because we are on the same journey. I learn their names, have them learn each other’s names, and make sure they do group work to build relationships up front in each course. We openly talk about the challenges that we face when in unfamiliar situations and how they make us feel. Share your personal stories of dealing with imposter syndrome. Be kind and caring. Make sure every student knows you are there for them. One memory came from an undergraduate professor who encouraged us to stop by for office hours just to chat or “even if you just need to borrow $20.” We later found out he was married to a banker, and it was not unheard of for him to give students money when they ran into problems.
Beyond what faculty and staff can do, students need to be given the tools for self-care and for overcoming imposter syndrome and feelings of inadequacy. Encourage students to continue to work through the feelings. If you are unsure of whether you are on the correct path with an assignment, ask the professor to review a draft before the due date and take their feedback. It is okay to feel like your paper is the worst draft. Getting words is important. Those words can then be crafted into a great piece of work. Failing is progress; learning from mistakes will help you improve and overcome self-doubt. Encourage students to keep a positive outlook and encourage positive self-talk. Make sure students know that the entire program faculty, staff, and their peers are all there for support throughout their academic career.
Related: 3 opportunities for your institution to better serve students
Shauna Mayer is an assistant professor in Winona State University’s Education Studies Department. She earned her doctorate in education at Winona State University in 2022.
Alicia Swanson is the graduate nursing program coordinator and an associate professor of nursing at Moorhead State University in Moorhead, Minnesota. She earned her doctorate in education at Winona State University in 2023.
Laura Beasley is a doctoral student in Winona State University’s education doctoral program and an assistant? professor of nursing at St. Thomas University.
Meghan W. Sinning is an assistant professor in Winona State University’s Education Studies Department. She has taught in individualized studies, education studies, and special education programs. She earned her doctorate in education at Winona State University in 2021.
Dr. Steve Baule is a faculty member at Winona State University (WSU), where he teaches in the Leadership Education Department. Prior to joining WSU, Baule spent 28 years in K-12 school systems in Illinois, Indiana, and Iowa, and two years teaching in the University of Wisconsin System. For the 13 years prior to moving to the university level, Baule served as a public -school superintendent.
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