In the world of higher education, many chief information officers are looking ahead to virtual reality, gaming, and the role of artificial intelligence, yet there’s a vital technology, available now, that has gone untapped. Intelligent Capture is a straightforward solution that can revolutionize departments across campus.
Intelligent Capture uses optical character recognition (OCR) to convert different types of documents, such as scanned papers, PDF files, or images into editable and searchable data. This seemingly simple process is actually an advanced technology that’s causing a fundamental shift in the way institutions read and process content, unlocking its value in real time.
Adopting Intelligent Capture isn’t about technology for technology’s sake. Rather, tech solutions should solve a problem and add value, such as accuracy, efficiency, and productivity.
Productivity, in particular, can’t be underestimated. If you walk into an office where people are processing transcripts, what does productivity look like? Is it teams of people doing data entry? Is it staff making equivalency decisions without careful documentation or workflows designed to prevent mistakes? Are students submitting transcripts multiple times because they haven’t heard from the institution, and now the office is needlessly touching the same paper or digital document multiple times?
(Next page: Why Intelligent Capture is being used on college campuses)
Laurel Stiller brings her passion for helping institutions strategically maximize their efficiency to Hyland as its higher ed solution manager. She has years of experience mapping proven solutions to higher education challenges, having started in IT at Dickinson College and University of Oregon Foundation before joining sales and marketing teams at Datatel, Ellucian, Inc., and Hyland. Stiller offers a deep understanding of higher education, dedication to transparency, and a fondness for candid conversations about the solutions Hyland develops and delivers to the market. Find her on LinkedIn, Twitter, or the Hyland higher ed blog.
- Cohort connections matter: Strategies to help graduate students persist and succeed - August 14, 2026
- Higher education needs better AI experiences, not more AI tools - August 12, 2026
- Beyond a keynote speaker: A strategic roadmap for AI in higher education - August 10, 2026