With the rise of automation, organizations worldwide have made soft skills like communication, collaboration, and critical thinking a top priority. To work successfully alongside machines, recent grads and the current workforce must rely on what makes them uniquely human.

According to the ManpowerGroup’s 2016-2017 Talent Shortage Survey, “the most important skill you can nurture is learnability” to stay employable for the long-term. Ironically, the term “learnability” often refers to how easy a software product or interface is to use. However, in the case of employability, it means professionals must become lifelong learners to remain usable themselves.

Related content: Here’s how to help students hone soft skills

There is a glaring need for soft skills in the workforce, but a significant gap remains between what skills recent grads think they have and what organizations believe they’re proficient in. Two recent surveys—one that polled students and one that gathered the employer perspective—revealed some startling discrepancies.

5 ways video assessment can help close the soft-skills gap
  • Oral communication skills: More than 65 percent of college students feel very confident they’re prepared to use oral communication skills in the workplace, while less than 30 percent of employers feel the same.
  • Critical-thinking skills: Nearly 70 percent of students are confident in their critical-thinking skills, while just 26 percent of employers have the same confidence in their abilities.
  • Collaboration skills: Nearly 80 percent of students believe they can work in teams successfully, while less than 40 percent of employers share that sentiment.

The soft-skill-development issue

These discrepancies are alarming, but what causes them?

About the Author:

Jeff Lewis, Ph.D., is the founder and chief product officer of YouSeeU, creators of an industry-leading soft skill development and video assessment platform called Bongo. As a tenured business communication professor at Metropolitan State University of Denver, Dr. Lewis is uniquely positioned to develop technology that addresses the needs of instructors and advance the learning experience forward.


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