COOs describe how higher-ed institutions are responding to a rising demand for online learning by increasing focus on digital modalities.

Continued demand for online learning demonstrates a “major shift”


COOs describe how higher-ed institutions are responding to changing student preferences and a rising demand for online learning by increasing focus on digital modalities

Key points:

The demand for online and hybrid learning continues to increase, and this demand is accompanied by a decrease in demand for a return to pre-pandemic in-person learning opportunities, according to the Changing Landscape of Online Education (CHLOE) report.

The eighth edition of the report, or the CHLOE 8, comes from Quality
Matters and Eduventures Research, a division of Encoura and surveyed hundreds of chief online officers (COOs) at higher-ed institutions.

While this growing demand for online learning peaked during the early months of the COVID-19 pandemic, when emergency learning was at its highest, CHLOE 8 reveals that the demand continues to gain traction in today’s post-pandemic era and, in fact, has most likely not peaked.

“The CHLOE 8 report captures the dynamic, uncertain moment after the ‘emergency remote learning’ of the pandemic,” says Richard Garrett, CHLOE Co-Director and Eduventures Chief Research Officer, Encoura. “The crisis has faded but experience and expectations have changed.”

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Laura Ascione