How can AI help in Higher Education and Beyond?


Arizona State University Deputy Chief Information Officer John Rome goes behind the scenes on its AI skunkworks with Amazon Web Services.


Arizona State University (ASU) and Amazon Web Services (AWS) last month announced the next phase of the ASU Cloud Innovation Center (CIC), powered by AWS, an initiative they hope will advance the use of artificial intelligence (AI) in the public sector. I had the chance to speak with John Rome, the Deputy CIO and a 20+ year employee at ASU about the efforts behind their work. John is a pioneer of data warehousing in higher education, building ASU’s data warehouse in the early 1990’s. He is also an instructor in the ASU W.P. Carey School of Business. His areas of expertise include information technology strategy, analytics/business intelligence, data governance, organization development, program management, big data, public cloud development and deployment, and most recently, voice-enabled interfaces.

In our conversation, John emphasizes the importance of collaboration, student involvement, and thought leadership in the evolving field of AI. He also discusses the center’s mission, which goes beyond technology to include ethics, education, and societal impact. The goal, he says, is to democratize generative AI and foster meaningful collaborations with the public sector. Other highlights include:

  1. Student Involvement: ASU places a strong emphasis on student involvement, with a team of students actively engaged in generative AI projects. The goal is not only to build solutions but also to provide students with real-world experience, preparing them for future contributions in the workforce.
  2. Thought Leadership and Ethics: ASU aims to be a thought leader in the AI space, prioritizing thought leadership, ethics, and societal impact. The university seeks to go beyond mere technological solutions, fostering a comprehensive understanding of AI’s implications for society.
  3. AI Democratization: One of the center’s overarching goals is to democratize generative AI, making it accessible to a broader audience. ASU envisions a collaborative environment where different stakeholders, including government agencies and nonprofits, can benefit from the possibilities offered by generative AI.
  4. Challenges and Learning: John acknowledges the evolving nature of the AI landscape, with a commitment to addressing challenges as they arise. The center sees itself as a learning environment, sharing insights and lessons learned with the broader community.
  5. Future Aspirations: ASU envisions continued growth and impact for the Cloud Innovation Center over the coming years. The center’s success will be measured not only in technological achievements but also in its ability to contribute to societal well-being and serve as a model for other institutions exploring generative AI.

Click through to listen and scroll down for more information provided by the program.

Under its global Cloud Innovation Center (CIC) program, AWS brings together nonprofit, education, and government organizations to collaborate on solutions that address challenges and real-world problems that matter most to communities. Universities bring their expertise, while AWS provides resources to work through challenges to find new ways to innovate and deploy technology solutions together. The ASU CIC was one of the first to be established under the AWS program back in 2018. 

The launch of the ASU Artificial Intelligence Cloud Innovation Center (AICIC) last month builds up the success of the five-year collaboration between AWS and ASU. In its first iteration, the ASU ClC, powered by AWS, focused on smart city transformation. Under this mission, the ASU Smart City CIC helped develop more than 50 technology solutions, supporting projects in the areas of justice and public safety, education, healthcare, and community improvement. 

The CIC will now be dedicated to helping public sector organizations—including healthcare systems, education accessibility and environmental sustainability, along with startups—innovate with AI to deliver on their missions and meet the changing needs of their constituents.

Located at ASU SkySong Innovation Center, the AICIC uses Amazon’s “Working Backwards” innovation methodology to offer no cost design thinking and prototyping services. Organizations who participate shorten the process to AI deployment that advances their mission. 

ASU student interns, technologists at ASU Enterprise Technology and AWS technical experts will collaborate to design AI solutions using cutting-edge cloud computing technologies. The AICIC will leverage AWS’s leading, comprehensive set of machine learning and generative AI services—including Amazon Sagemaker, Amazon CodeWhisperer, and Amazon Bedrock—to build these new solutions.

Work is already underway

The AICIC has already helped create and deploy a generative AI-powered chatbot that helps local organizations get real-time support to address cybersecurity risks, a resume analyzer for ASU, and a tool to query medical documents for a local medical center.

Sign up for our newsletter

Newsletter: Innovations in K12 Education
By submitting your information, you agree to our Terms & Conditions and Privacy Policy.

Kevin Hogan

Oops! We could not locate your form.