Key points:
- Fatigue has negative impacts on employees, and it also hampers an organization’s progress
- Treating change fatigue as a business issue is the first of four steps CIOs can employ to decrease employee fatigue
- See related article: More than half of higher-ed employees feel their voice isn’t heard
Employees are dealing with an unprecedented amount of change since COVID, and they are fatigued of change. To decrease employee fatigue, CIOs should perform four steps, according to Gartner, Inc.
“Any employee is dealing with digital acceleration, staff departures, having to adjust to various working models, and many more workplace disruptions, and they are exhausted,” said Daniel Sanchez-Reina, VP Analyst, Gartner. “When unmanaged, employee fatigue is impacting the success of technological initiatives.”
While many organizations are devising good change management plans and they are implementing culture change where needed, many CIOs do not get the results they want. “This is because they overlook a critical factor, which is change fatigue,” said Sanchez-Reina.
Gartner defines change fatigue as the negative employee response to change (including apathy, burnout and frustration) that harms organizational outcomes.
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