Remote proctoring online exams has become a necessary tool to enable a flexible remote learning environment. But like any new process, people can be skeptical of the unknown. When students initially hear about remote proctoring, it can cause anxiety and stress. Often there’s a lack of information or there’s misinformation that circulates among the student population.
But there are steps that academic institutions can take to put students at ease. By providing students with all the necessary information early on in the process, universities can create a student body that is supportive of online proctoring and can limit the number of questions and detractors.
Build student advocates
Fair and equitable online exams validate the time-honored academic agreement between an institution, its instructors, and its students. Students generally understand that creating a level playing field is necessary to support the integrity and value of their degree. But while having this base understanding can make students more open to the remote proctoring process, we shouldn’t assume that the integrity and value of their degree is top of mind for them.
One way to help remind students that proctoring benefits them is to build a student advocacy team. These students can be involved early on in the process, even helping to test and choose the university’s proctoring solution. These same students can act as advocates by talking to students or classes, sharing information on university social or news channels, or acting as liaisons for instructors.
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