Many higher education institutions have been forced to create contingency plans for the incoming fall and spring semesters to run a campus without students, faculty and employees, and ultimately no face-to-face learning or interactions.
The unexpected and sudden change in the standard learning environment can make students wary of whether they will still be able to receive the high quality education they are seeking, which may significantly impact enrollment.
According to the COVID-19 Strategy Survey of Association of American Colleges and Universities, 42 percent of presidents from higher educational institutions are most concerned about enrollment. To address this, institutions should start to aim at reforming and establishing their foundational operations and procedures that will support these new educational experiences.
How data and technology will drive the future of higher education
Related content: 3 ways tech can enhance student feedback
Institutions must implement reliable solutions that support newly established plans and processes to assure students that their educational experiences will not be significantly disrupted. Otherwise, institutions may risk decreased enrollment as students consider other options or even consider taking a gap year. The need for widespread autonomy across educational institutions is an opportunity to reconsider administrative processes that can improve student experiences and streamline operations, both in the short and long run.