Americans looking to upskill online are focusing on hard skills they can use in the workplace, according to new data released by Alison. The list of the top 10 most popular courses on Alison, a free e-learning site, was dominated by Customer Service, IT, and workplace skills like time management.

Health and education related courses also claimed many of the top spots, including courses focusing on mental health, working with students with special needs and teaching English as a foreign language.

Olga Crehan, Course Publisher at Alison, said: “We’re bridging a gap between what people learn through their formal education, and what...

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