UMRA allows Waxahachie to automate their account management; SSRPM allows end users to securely reset their own passwords
SEATTLE, Wash. – Nov. 21, 2013 — Tools4ever, a leading provider of identity and access management solutions for educational entities, announced today that the Waxahachie Independent School District, of Waxahachie, Texas, has implemented User Management Resource Administrator (UMRA) and Self Service Reset Password Management (SSRPM). The district UMRA and SSRPM were implemented to effectively automate their account management process, and allow users to proactively reset their own passwords.
UMRA works with the district’s Skyward student information system (SIS) and human resources finance system so that when a change is made to a student or employee account it is automatically reflected in all corresponding systems, and accounts are automatically provisioned. In addition, Tools4ever’s SSRPM allows students and staff to securely reset their own passwords, after answering several security questions, without contacting the helpdesk.
Robert Keith, director of technology at Waxahachie ISD, said, “I have never worked with a company so dedicated to their customers as Tools4ever. They exemplify how all businesses should employ customer service relations.”
Waxahachie Independent School District is a rapidly growing 4-A school district, with more than 8,000 students and 1,100 staff members. Such a large population made manually managing account and password process extremely overwhelming and tedious.
Prior to automating account management, the district’s manual process of creating and deleting accounts was a headache and required one full-time employee for up to three months at the beginning of each school year to ensure that all new and existing user accounts were accurate, said Keith. In addition, the IT department was burdened by password reset issues.
For more information about UMRA please visit: http://www.tools4ever.com/software/user-management-resource-administrator/.
Read the complete case study at: http://www.tools4ever.com/industries/education/references/waxahachie/.
About Waxahachie Independent School District
Waxahachie Independent School District boasts a diverse student population of nearly 8,000 who continue to rank among the top of their peers in academics, athletics and fine arts. Serving the students is a dedicated team of more than 1,100 employees who are committed to the continued academic success and well-being of every student.
Tools4ever is the undisputed identity and access management market leader with more than five million user accounts managed on a daily basis. Tools4ever supplies a variety of software products and integrated consultancy services involving identity management, such as user provisioning, role-based access control (RBAC), password management, single sign-on (SSO) and access management. For more information, please visit www.tools4ever.com.