When higher-education institutions invest in new methods to support students and faculty, they require tools that create competitive advantages and efficiencies without sacrificing students’ ability to learn.
One such tool is collaboration technology, which Gartner identified in 2016 as one of the top 10 strategic technologies it recommends for the higher education sector: “The need to find people and ideas and communicate and collaborate on a global scale has always been fundamental to the higher education community. Collaboration technology is a sweeping definition of technology that facilitates research, education and outreach effectiveness for a team. It is certainly not a new trend or capability. However, it has increasing importance in a globalized online education ecosystem where many team members are geographically scattered.”