Establishing innovative strategies for growth and preparing for industry disruption are just two of a number of trends higher-ed leaders should expect to come their way in 2018, according to a new report. The State of Higher Education 2018, from professional services firm Grant Thornton LLP, offers guidance around emerging…

Deloitte’s 2017 Global Human Capital Trends report found that nearly 80 percent of executives surveyed rated employee experience as important, while only 22 percent reported that their organizations were excellent at building a differentiated employee experience. This is often related to legacy human resources (HR) systems that don’t support a…

In almost every endeavor, success depends on engaging your customers to ensure their success and keep them coming back. Colleges and universities need to continually monitor student (i.e., customer) satisfaction and track their success, just as stores and businesses do. Just as retailers use mobile apps to greet shoppers and…

If higher education is a ship, it has struck an iceberg. It’s taking on water rapidly, and while the situation is urgent, many people on board simply refuse to acknowledge what’s happening. The lifeboats in this metaphor? Disruption. That may sound a little dramatic, but it’s undeniable that many colleges…

It’s no secret that the field of higher education is experiencing significant and sustained disruption. Cuts to government funding, proliferation of lower-cost models, and increasing costs of wooing high-demand students are applying pressure to universities’ top- and bottom-line growth. Accordingly, the expectations of the dean role have also evolved, with…

Employers today are far less reliant on the four-year college degree than in the past, when the B.A. or B.S. served as a primary pre-hire indicator of future performance. Today, the bachelor’s degree is virtually a commodity. According to an analysis by Burning Glass Technologies, degrees are now to be…