Connor Gray, chief strategy officer at Campus Management, shares four strategies for ed-tech leaders to adapt to new innovation

HR-PI-institutions(Editor’s note: This article is part of “Industry Insights,” a new column in which ed-tech executives offer advice and opinions for campus leaders to consider.)

When Borders Books opened in Ann Arbor, Mich., more than 40 years ago, the company was ahead of its time. The Borders brothers had created an inventory system that tailored each store's offerings to its community. As recently as 2010, the company boasted 511 superstores in the...

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