Student retention vexes campus decision makers who need solutions


technological-retentionStudent retention, once a back burner issue for many colleges and universities, has emerged as a pressing issue for campus decision makers, who have increasingly looked to technology for solutions.

Concerns about retention are particularly acute in online courses.

Forty-one percent of chief academic officers in a recent survey said they agreed that retaining students was a greater problem for online courses than for face-to-face classes.

Only 28 percent of respondents felt this way about retention in 2009, and only 27 percent concurred in...

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