Student retention vexes campus decision makers who need solutions
Student retention, once a back burner issue for many colleges and universities, has emerged as a pressing issue for campus decision makers, who have increasingly looked to technology for solutions.
Concerns about retention are particularly acute in online courses.
Forty-one percent of chief academic officers in a recent survey said they agreed that retaining students was a greater problem for online courses than for face-to-face classes.
Only 28 percent of respondents felt this way about retention in 2009, and only 27 percent concurred in...