Thirty years ago I got in a heated argument with the head of the computer center at a college, where I was director of assessment, InformationWeek reports. I was convinced that there were new technologies emerging that could help me be more effective and efficient. I wanted the college to implement a new type of database -- a relational database management system (RDBMS) -- and provide staff with desktop computers. The computer center's view was that I should sit down and shut up; they were the experts, and I knew nothing. I decided to work for a master's degree in...

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