The prelude to the deadliest shooting rampage in U.S. history began with the shootings of two students in a dorm room at Virginia Tech.

New details revealed Dec. 4 about the university's response -- from the time the victims were found to when they alerted the campus of a gunman on the loose -- brought angry reactions and questions from some victims' families about leadership during the massacre that ended with 33 people dead.

At least two administrators told family members about the dorm shooting well before the rest of the campus was notified about the gunman. Even garbage service was canceled...

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