To support new digital learning initiatives, IT teams in higher education are deploying and managing more sophisticated wired and wireless networks, without an increase in budget or resources. And as more technology is incorporated into colleges and universities, so are…
You have an excellent IT team. Every day, you give everything you’ve got to provide all staff and students with the best possible service. And yes, there’s always room for improvement. Fewer calls. Better self-service opportunities. Higher Customer Satisfaction.
But where to start? Which trends and developments actually help you improve your services? To inspire your staff, we handpicked the best articles to help you take your next step.
Building a more inclusive environment isn’t just about focusing on accessibility. It requires a broader focus that includes recognizing different needs and abilities when delivering course curriculum and content. To meet students where they are, instead of simply making accommodations.
With mobility as king and the explosive growth of IoT, IT is being asked to do more with little to no expansion of staffing. Large universities can experience 12+ million authentications to the network per day. Using high-end tools (incorporating AI) that automate network optimization, or visibility for early detection of issues, can help free IT staff from more basic network tuning chores and enable them to focus on more significant issues. Additionally, by unifying wired and wireless tools, IT can use solutions to simplify management of multi-vendor networks.
Explore the Special Report and additional resources below to discover how consistent IT processes means seamless integration for deployment, provisioning, and management—creating even greater IT efficiencies and further improving both IT and user experiences.