Higher education institutions are increasingly challenged to meet the changing needs and expectations of students while nurturing alumni and donor relationships. In an era of increasing student expectations, universities should provide a connected and personalized experience throughout the entire student…
You have an excellent IT team. Every day, you give everything you’ve got to provide all staff and students with the best possible service. And yes, there’s always room for improvement. Fewer calls. Better self-service opportunities. Higher Customer Satisfaction.
But where to start? Which trends and developments actually help you improve your services? To inspire your staff, we handpicked the best articles to help you take your next step.
Student success is fueled not by just what happens in the classroom, but what happens outside of it. Powerful analytics and accessibility tools enable institutions to better support students along their academic journeys. Explore these resources to learn how to leverage insights and create a more inclusive campus that ensures an optimal education experience.
With mobility as king and the explosive growth of IoT, IT is being asked to do more with little to no expansion of staffing. Large universities can experience 12+ million authentications to the network per day. Using high-end tools (incorporating AI) that automate network optimization, or visibility for early detection of issues, can help free IT staff from more basic network tuning chores and enable them to focus on more significant issues. Additionally, by unifying wired and wireless tools, IT can use solutions to simplify management of multi-vendor networks.
Explore the Special Report and additional resources below to discover how consistent IT processes means seamless integration for deployment, provisioning, and management—creating even greater IT efficiencies and further improving both IT and user experiences.