Online learning gives students more options and flexibility and a growing number of them are taking advantage of online courses in order to pursue their degree in a way that works for them. According to the 2015 Survey of Online Learning, there was an 3.9 percent increase in the number of higher education students taking at least one online course. Additionally, there are no signs that this upward trend is going to change any time soon.

For colleges and universities, as well as for instructors, this means supporting students who aren’t attending a brick and mortar classroom on a...

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About the Author:

Jarrod Morgan is a co-founder of ProctorU and was the company’s first proctor. He created the initial prototype of the service to fill a need for Andrew Jackson University, where he served as director of technology.