As more teaching is being done online and more research is being conducted within and between universities, new collaboration platforms are becoming more valuable than ever.

Communications service providers are now bundling networking services and collaboration applications (voice, video, and messaging) to make real-time communicating easier, more powerful, and less expensive. These systems replace legacy “telephone” services with mobile and desktop collaboration platforms and bring students, teachers, academics, and administrators together for the ultimate end result: learning and innovation.

In fact, educational institutions are one of the largest consumers of capacity, with massive data-collection projects and a requirement to support cross-facility academic collaboration, as well as to support students, faculty, and staff with real-time communications applications.

What’s coming next

The most advanced and largest institutions have already migrated the majority of their information management, business applications, data storage and retrieval, and overall “compute” to the cloud. The next big wave is moving real-time communications to the cloud, with massive benefits including cost reduction and expense management, while at the same time delivering more modern, intuitive human interactions and collaboration built from the ground up for the next generation of users–those born with mobile devices in their hands.

(Next page: Why to switch to cloud communications)

About the Author:

Patrick Joggerst is chief marketing officer and executive vice president of business development for Ribbon Communications, a secure real-time communications company. Previously, he was executive vice president of global sales & marketing for GENBAND. He has an accomplished career in communications spanning three decades, having managed sales and marketing organizations for both telecommunications service providers and technology suppliers. Prior to GENBAND, Patrick served as vice president of global sales for BroadSoft, a leading provider of software and services that enable service providers to offer unified communications over their IP networks.


Add your opinion to the discussion.