Technology has changed the education landscape. Whether you’re creating the infrastructure of your internal email server, supporting online coursework, or managing the hardware used by your faculty, staff and students, IT’s role in higher education is invaluable. IT has never been more of an asset to their institutions, but at the same time, it can feel like there aren’t enough resources to support them.

In the CoSN K-12 IT Leadership Report, sponsored by Dude Solutions, only 13 percent of IT leaders felt that their staffing matched their needs. Perhaps unsurprisingly, 52 percent also said that they spend most...

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