As more teaching is being done online and more research is being conducted within and between universities, new collaboration platforms are becoming more valuable than ever.

Communications service providers are now bundling networking services and collaboration applications (voice, video, and messaging) to make real-time communicating easier, more powerful, and less expensive. These systems replace legacy “telephone” services with mobile and desktop collaboration platforms and bring students, teachers, academics, and administrators together for the ultimate end result: learning and innovation.

In fact, educational institutions are one of the largest consumers of capacity, with massive data-collection projects and a requirement to support cross-facility academic...

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