It’s hardly surprising that the appeal of Massive Open Online Courses (MOOCs) continues to grow. In the United States, the average college student graduates with almost $30,000 in debt, while federal and student loan debt exceeds $1 trillion, Forbes reports.

More free courses would certainly help lift that costly burden, and I’ve written about the pros and cons of MOOCs from the perspective of institutions of higher learning.

But there’s an equally compelling argument for MOOCs from the perspective of the business world, for fast and efficient partner and customer education. This is particularly true in the technology industry where companies depend...

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