In a survey, students say they don't want to pay as much for online classes and they are seeking more affordability in higher-ed options

Higher-ed students say they need more flexibility


In a survey, students say they don't want to pay as much for online classes and they are seeking more affordability in higher-ed options

“Online learning can be a great tool for extending the flexibility of education, but it can also be a challenge for many students who have limited access to technology or who struggle with learning through a screen,” said Lisa Malat, president of Barnes & Noble College. “As schools continue to invest and improve their digital learning systems, we’ll see students have more flexibility in choosing the class formats that work with their schedules and preferred learning styles, opening up possibilities for students who are caregivers or in the workforce.”

Enhancing the value of education

While online offerings are expected to increase options for students in the near future, today, they are raising questions about the value of education. Already under scrutiny before the pandemic, tuition costs have become a source of strain between students and institutions. While about six in 10 of all respondents agreed that schools need to focus more on affordability, agreements broke down when looking at payments. While 94 percent of all students think schools should charge less for online classes, less than half of faculty (41 percent) and administrators (43 percent) say the same.

Crossing that divide will require institutions to shift their focus and learning models to where students are most focused today – career development. A majority (84 percent) of students feel that access to career development services is important to achieving success, and 47 percent say they want their schools to offer more career planning.

Students also recognize the value of rounding out their learning outside of coursework, with 41 percent pointing to the opportunity to build soft skills as an essential value driver for education. On this, faculty and administrators agree, with many pointing to the expansion of micro-credentialing programs and lifetime learning options as ways to get students there.

A seamless student experience

As students’ academic life becomes more tailored to their personal needs, so will their lives on campus. The pandemic has highlighted just how crucial college services can be to getting a student’s education off on the right foot, but it also highlighted how disjointed the delivery of these services can be.
Providing students with the practical skills that enable lifelong learning and growth–and enhance the value of education–goes well beyond the classroom. To ensure students’ success, it should be on every school’s to-do list to develop a “Community of Care”–an umbrella of seamless student support that includes faculty advisers, mental health professionals, success coaches and peer mentors, all acting in a collaborative, integrated manner to guide each student through their college (and life) experience.

“Students, above all, want to know that they’re being heard. And we’re seeing colleges and universities increasingly take that into account as they work to balance the short-term challenges of the pandemic with the long-term needs of higher education growth. No one group can determine what the future of higher education will be–it will take students, faculty and administrators working together to build the new framework for learning in the U.S.,” said Huseby.

Material from a press release was used in this report.

Laura Ascione