The digital transformation is restructuring industries and making organizations more competitive. It encompasses technologies such as artificial intelligence, machine learning, block-chain, and the Internet of Things.
The strategic use of these technologies is remaking processes and products. It is easy to see the impact in segments such as retail or communication. What might the digital transformation mean in higher education?
Using blockchain for digital diplomas, employing chatbots to respond to enrollment questions, or turning to artificial intelligence to reduce energy use are examples of the digital transformation in colleges and universities.
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However, one often-forgotten area in which the digital transformation is taking hold is in testing or assessment.