Undoubtedly, online education has expanded access to whole new populations of students but with decidedly uneven results. In 1962, Douglas Engelbart wrote, “We refer to a way of life in an integrated domain where hunches, cut-and-try, intangibles, and the human ‘feel for a situation’ usefully coexist with powerful concepts, streamlined technology and notation, sophisticated methods, and high-powered electronic aids.” This dictum has never been applied to online learning. Instead, what we see instead is a depressing litany of compromises on teaching and learning imposed on us by the available technology. Pedagogical questions are much harder and are therefore often avoided or easily eclipsed by technical ones. This needs to change to fix online learning.

The two impediments to fixing online learning

There are two things working against this kind of reinvention. The first is the “it’s always worked this way” argument around how education should work. This is a problem in and of itself and I find myself constantly reminding my colleagues that we are not anything like our students. We made it through college and grad school and doing that in itself sets us apart from the typical student. The second problem is that technology vendors have an overwhelming drive to sell the familiar to faculty and therefore commit the classic McLuhanesque mistake of trying to translate the trappings of the physical classroom into a virtual environment. This approach completely misses the possibilities Engelbart and others foresaw for digital technology.

As a result, we have depressingly ineffective learning environments online that mirror the ineffectiveness of our physical environments, fail to grasp digital opportunities, and generate suboptimal outcomes. The technology of our learning environments, both online and in-person, must address the basic needs of empowered and active learning. This means that exploration needs to be encouraged, experimentation needs to be facilitated, and community must be preserved.

Using technology to enhance learning

I haven’t abandoned the use of the internet for learning in my classes. Far from it. I start with my teaching needs and design appropriate technological tools around them. For instance, I use a collective WordPress blog for my classes instead of an LMS. With a collective blog, I can put iterative learning in the forefront of my classes’ online presences and create a virtual community that mirrors the physical one I’m trying to create in the classroom. It also provides essential training in how technology facilitates effective teams operating in today’s work environment. While WordPress isn’t perfect in this regard, it is much closer to my Engelbartian ideals than any other technological tool.

It’s time to reverse engineer the LMS to match the needs of learning, not distribution. The limitations are no longer technological; they are conceptual. We can fix that.

About the Author:

Tom Haymes is a technologist, photographer, teacher, social scientist, project manager, and educational technology leader. He was design lead for Houston Community College’s West Houston Institute and is author of the forthcoming book Discovering Digital Humanity (ATBOSH Media). His website is ideaspaces.net and he tweets at @ideaspacesnet.


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